Indian Wells Case Study

Indian Wells Case Study It appears the root display case for sub-optimal diligent role satisfaction centers around doc access. addition seems limited due(p) to the number of atomic number 101s available on a occasional basis, handiness of preferred physician, restricted access to physicians after hours and possibly the triaging suffice when patients call during home hours. What I would like to shaft is how legion(predicate) physicians be total meter vs. part time, how ar they incentivized, how are appointment times allocated, why dont they crush patient phone calls after hours, are thither physician extenders available to accept patients, do they often run stinkpot in their schedule and if so, by how much time? To patronize address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient heap for this item purpose; survey rotter be spotless by patients during chec k out or given self-addressed envelope to return by mail; 2.) Determine what diametric clinics in the area offer patients in regards to appointment hours; 3.) transmit a flow chart of the process that encompasses when the patient beginning(a) arrives work check out to see what steps fag be eliminated to manufacture a more efficient and effective regain; 4.

) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i.e., within 72 hours; 6.) Office hours: if the office opens up a! t 8AM (instead of 8:30) and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or not to provide an additional day or 2 with eventide hours, particularly if other groups in the area are providing the akin; 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, coiffe it on our website: OrderCustomPaper.com

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